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NAVYOUTFITTERS.COM "NO HASSLE" GUARANTEE


Navy Outfitters offers a "no hassle" return policy because customer satisfaction is our #1 priority. If you're dissatisfied with a product purchased in our store, you can return it for a replacement, refund or store credit. We want you to be happy with your purchase from NavyOutfitters.com.


Refunds/Exchange


Refunds will only be issued for orders returned within 30 days of the date of purchase. A store credit will be issued for orders returned beyond 30 days of the date of purchase. Refunds will only be made in the same form as the original payment within 7-14 days of our receipt of the return. We will be responsible for all shipping charges when we ship wrong or defective items. We are not responsible for shipping charges if the merchandise is returned for a refund. If the correct item is shipped, and the customer requests an exchange, the customer will be notified of additional shipping charges before the exchange is completed.


You can return your NavyOutfitters.com Store purchases by following these instructions:


Write the reason for the return on your invoice and include it with your return. If you don't have the invoice, write your full name and address as it was given when you placed the order. Specify whether you want a return or exchange. For an exchange, please indicate which new product you want by providing the item number located above the photo on the item's Product Information page. Include color and size choices, if applicable.



*Please Send All Returns To:
Navy Dads LLC
3007 North State Street
Jackson, Ms 39216